Complaints Procedure
Here to help…
At Lesley, Stephen & Co, we are committed to treating customers fairly and performing to high professional standards. We hope you will be completely happy with the service provided, however should you have a complaint, we will act promptly so that the matter is resolved as quickly as possible for you.
Our Complaints Procedure has been designed in accordance with the requirements of the financial authorities.
Please download our Complaints Procedure for more information about how to contact us with a complaint and we will do our utmost to help you.
Additionally, if you have any suggestions or comments, please tell us – we welcome feedback that will help improve our service.